Welcome to the AITHYRA IT Services & Scientific Computing Team
📍 Where to Find Us?
1st Floor
- 1.1.12 — IT Services
- 1.1.13 — Scientific Computing
Best reach us via email:
📧 itservices@aithyra.ac.at
👥 Who Are We?
🖥️ IT Services
- May Bakail — IT Support Engineer
- David Micenko — IT Support Engineer
- Evgheni Gulca — Systems Engineer
- Mischa Pilz — Head of IT
🔬 Scientific Computing
- Stephan Köstlbacher — Scientific Computing Specialist
- Stephan Stadlbauer — Head of Scientific Computing
🤝 Where/How Can We Help?
General IT Topics
- Laptops & Workstations — getting new devices or troubleshooting issues
- Access our Applications
- New Applications — just write us!
AI/HPC Cluster
- Request cluster access via 📧 itservices@aithyra.ac.at
- Running codes/bioinformatic pipelines on the cluster
📚 Where to Find Information?
| Resource | Description |
|---|---|
| 🌐 aithyra.at | Public Homepage — General information about AITHYRA (shareable externally) |
| 🏠 intranet.aithyra.at | Main source for all internal information |
| 👋 Welcome Page | Information for newcomers at AITHYRA and in Vienna |
| 👥 Community Directory | All members of the AITHYRA community |
| 📖 Knowledge Base | Specific information and policies |
| 📰 AITHYRA Blog | Updates and latest information |
⚠️ What Are Your Responsibilities?
Cybersecurity threats are becoming increasingly common. We all need to be careful and vigilant to spot irregularities.
🚨 Report Immediately:
- Suspicious behavior of systems
- Loss and/or theft of an AITHYRA device
🔐 Security Best Practices:
- Use individual passwords for each service
- Activate MFA (multi-factor authentication) wherever possible
🚫 Don’t use personal services or devices for AITHYRA data!
This includes any AI Chat (ChatGPT, etc.) and cloud services (e.g., Google Drive). Use the systems provided by AITHYRA, and let us know if you need additional applications!
Not sure about something? Always check with:
📧 itservices@aithyra.ac.at
📧 Data Protection Officer: Mischa Pilz
💻 Which Applications Do We Use?
📧 Email
Outlook — outlook.office.com (M365)
📁 Data Storage
OneDrive — aithyra-my.sharepoint.com
💬 Chat
Slack — aithyraworkspace.slack.com
📹 Video Calls
Zoom — zoom.us
(Slack Huddles work for smaller internal meetings)
🤖 AI Chat
chat.aithyra.at
Please attend the AI Training!
🔑 Password Manager
vault.aithyra.at
(Works with Bitwarden clients — all data stays at AITHYRA!)
🚧 We Are Building Up — What Is Not Working Yet?
AITHYRA was founded one year ago, and we are still ramping up our systems. Due to this fast growth, some issues still exist:
🔐 SSO (Single Sign On)
Not yet everywhere — you need to use individual passwords for now.
📧 Multiple M365 Tenants
Not all employees can be reached via Slack; people have different email addresses.
Source of truth: Community Directory
🛠️ Other Useful Services
- 🍽️ Lunch Options around AITHYRA
- ✉️ Email Signature Generator
- 📊 AITHYRA Presentations Generator (Testing)
🔬 Scientific Computing
We provide the AI/HPC Cluster, and services in bioinformatics, scientific data management, and software engineering (when it comes to HPC).
🧬 Scientific Data Hub
aithyra.benchling.com
⚠️ Paper lab-notebooks are NOT allowed at AITHYRA!
Need access, training, or software installed on the cluster?
📧 Drop us a note: itservices@aithyra.ac.at
